Senior AI Engineer - Backend

Our client is an early-stage startup on a mission to transform customer service with Gen AI and telephony. With a small but dedicated team, they are building an innovative AI platform for AI call agents.
They are looking for a talented Senior AI Engineer to join them and help shape the future of automated customer interactions. If you're passionate about cutting-edge technology and eager to make an impact, this opportunity is for you!

Requirements:

• Proven track record in RAG and Gen AI development with experience in microservices architecture and cloud platforms, specifically Azure.

• Proficiency in using Gen AI models (openAI, Mistral, etc.) and RAG systems (Azure AI search, Ragflow, etc.), Azure Cloud: Azure cloud services such as Cosmos DB, Azure OpenAI, Azure AI Studio, Azure Functions, Azure API Management, etc.

• Telephony platforms such as VoxImplant and/or Twilio.

• Languages: Python, C#.

• Strong problem-solving abilities, attention to detail, and the ability to create scalable AI pipeline solutions.

• Collaborative and entrepreneurial spirit, and we’re looking for someone who thrives in a startup environment.

• Upper-intermediate English.

Responsibilities:

• Evaluate Gen AI models (openAI, Mistral, etc.), embedding algorithms, etc. to produce an efficient and scalable RAG pipeline.

• Lead the development/architecture of our RAG pipeline, AI platforms backend, ensuring robust and scalable architecture.

• Collaborate closely with our small, agile team to implement our AI infrastructure in Microsoft Azure.

• Ensure seamless integration with our AI call agent platform.

• Handle telephony integrations with Twilio or VoxImplant for smooth customer interactions.

• Innovate and contribute to the overall architecture and design of the platform, focusing on scalability and performance.

We Offer:

• Long-term employment with competitive compensation, based on experience.

• Remote work flexibility.

• An open, transparent, and fun work culture.

• A multi-national team and collaborative work environment.

• Continuous knowledge sharing with engaged co-workers.

• Career and professional growth opportunities.