NEURAL RIVER AI
We developed two AI products, Sales Compass and Neural Voice. The work focused on key features such as real-time call transcription, AI-generated insights, persona-based recommendations, and an admin panel for user management.
The backend was designed to support real-time voice processing and integrated OpenAI’s API for automated call summaries. On the frontend, we built custom interfaces and animations to support user engagement.
As a result, the client reduced development costs by 40%, accelerated product launch by 45%, and achieved 95% accuracy in call analysis with a 70% decrease in manual review time.
Business Challenge:
Attracting new customers required expanding the AI product lineup with tools specifically designed for sales and voice analytics, which were not initially available.
Technical Challenge:
Building features like real-time call analysis and personalized recommendations required seamless integration of OpenAI’s technology and custom AI training.
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Solution 1. Agile MVP Development with Focused Scope
Development of two AI products (Sales Compass and Neural Voice) with features including personas, call analysis, call notes, and an internal admin panel.
Solution 2. OpenAI API Integration & Scalable Architecture
Built a modular backend to handle real-time voice processing and integrated OpenAI API for automated call notes and insights generation.
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- 45% faster product launch, enabled by rapid team scaling.
- 40% reduction in development costs, leveraging a cost-efficient Eastern European engineering team.
- 95% accuracy in AI-driven call analysis and 70% reduction in manual review time.
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Sales Compass: Persona-based sales recommendations, call analytics dashboard.
Neural Voice: Real-time call transcription, automated notes generation.
Admin Panel: Centralized user management and analytics.
Website Animations: Interactive demos to showcase product value.
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